Frankly, I think it should be renamed Symantec Endpoint Infection until all of the remaining issues are worked out. I have spent many hours trying to make this "upgrade" to SAV 10.2 work for our small business clients, but every time I work around one issue, a new one is waiting for me just around the corner. The number of what-the-hell-were-they-thinking type problems is just plain shocking. Admitedly some of them have been fixed by the MR1 release, but even this release has it's share of issues, not the least of which is the absurd resource requirements that make it unusable on pretty much any SBS server.
But that's not what prompted tonight's rant. I was troubleshooting a networking problem shortly after what I assumed was a successful install of SEP11. The pre-MR1 version had some known DHCP related issues so one of my first steps was to disable the product to make sure it was not interfering. No dice. It turned out that the connection to my ISP was down, and resetting the modem quickly resolved this.
The following day I was having trouble opening attachments in Outlook. Since SEP11 was still disabled, and since I didn't know when I last opened an attachment on this machine I focused on Outlook and recreating profiles and re-installing MS Office. Again, no dice. After about 30 min of futzing around I pulled out my trusty Google handbook and started researching the error message. Suggestions like "reformat your PC" and "use Linux" were the norm. Not satisfied with this, I did a query for symantec endpoint outlook attachments - jackpot! Apparently MR1 introduces a problem where Outlook attachments are not available WHEN SEP11 IS TURNED OFF! Priceless. Well, at least there is a patch... to fix a maintenance release... of an upgrade.
2008-04-16 Update: MR2 has been released for download. You can find some more information about the issues that it fixes in the PDF attached to this blog entry.
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